Also, the price for this hotel is NOT worth it. Will never go back to this Holiday location, and I advise others who are booking to triple check your room availability, if not, beware of fighting with their customer service. My party and I were extremely disappointed. I had to wait a massive 4 additional hours until my room was ready. I have never experienced this personally because, at other hotels, they always had the room ready for their customers no matter what. The worse was when our time to check was at 3 PM and when we came to check in, they told us that our room was not ready because of people extended their stay. Body language was off, greeting us was not so pleasant, another group of people who were standing by us seemed to have been treated the same. No matter the reason for your visit to Austin, make the most of your trip at the Holiday Inn.Ĭons: This hotel was bad, the staff wasn't helpful only after I was checking out that the staff was decent and actually gave us customer service but before that when I was trying to check in, the staff was not welcoming. The Boathouse Grill serves breakfast, lunch and dinner with a diverse menu that offers something for every palate. Take a dive into our outdoor rooftop pool and soak up our stunning lake views. We're proud to offer thoughtful amenities such as complimentary high-speed Wi-Fi access, complimentary garage parking, a fitness center, business center and spacious meeting rooms for up to 200 guests. There's something for everyone here in Austin. For those looking to blend business with pleasure, opt outdoors by fishing, hiking or biking along the lake, or visit Zilker Metropolitan Park, tour the State Capitol and browse the Lyndon Johnson Presidential Library. Our hotel's business travelers love staying just minutes from corporate areas such as Oracle, Intel, the State Capitol and the Austin Convention Center. Guests rave about our stunning views of Lady Bird Lake, also known as Town Lake, and downtown Austin. Here at the smoke-free Holiday Inn Austin-Town Lake, our top priority is to make your stay in Austin unforgettable. Set on scenic Lady Bird Lake, less than a mile from the Austin Convention Center and a quarter mile from the world-renowned Rainey Street Entertainment District, our hotel's premier location is ideal for both business and leisure guests. Wake up refreshed and ready to explore the vibrant city of Austin, Texas at the Holiday Inn Austin-Town Lake. But I will say that I will not stay at the omni in Austin again! We live in Dallas and have never had an issue at the omni Dallas.
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Spent ten minutes trying to get into our room safe to remove my belongings. The safe in our room was malfunicationing and would not open. Maybe one where the AC actually worked worth a flip. Not once did anyone ask us if we would like to move to a different room. But the fact of not being able to sleep due to being sweaty and sticky was very annoying. We could hear the entire conversation of the guests in the room next to us. But at that point something was better than nothing. Once I asked our cleaning lady she brought me a small fan.
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I called the front desk twice and they told me they would send an engineer to access the problem. We couldn't sleep or was so hot in the room. The unit would allow you to go as low as 60 degrees but the room never got below 74 and that was at 2-4am by the time it would cool to 74.
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The coldest the room would get was 74 degrees. None of the hdmi ports worked or would even register that anything had been plugged into them. The television in our room had a terrible picture.
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Whether traveling for business or pleasure, allow Aloft Austin Northwest to offer a modern experience that separates itself from the ordinary for a trip you won't soon forget.Ĭons: Hmmm where do I start? Pictures online associated with the Omni downtown are pretty deceiving. Host your business event or social soirée in our versatile event space. Withdraw into the comfort of our spacious rooms, where you'll discover pillowtop mattresses, mini-refrigerators and flat-panel TVs. Additionally, you can always stay connected with complimentary, high-speed Wi-Fi throughout our hotel. Meet, mix and mingle with friends at our W XYZ® bar, grab a quick snack from Re:fuel by Aloft and play in our Re:mix lounge. We offer easy-breezy access to the rest of Texas' capital city by way of the MetroRail station and the TX-45 Toll Road. We offer a prime location near several of the city's most beloved attractions, including the Lakeline Mall, H-E-B Center at Cedar Park and the Austin Aquarium. Transform any stay into a relaxing getaway at Aloft Austin Northwest, where open spaces, open thinking and open expression thrive.